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ScriptMaker is used to create and edit the message you broadcast with SpitFire X

There were 9 articles found in this category:

  1. questionGet Digits Script in SpitFireX
    Introduction Creating A New Script Dial-Answer Statement1 Get Digits-1 Get Digits-2 Hangup 1 Saving the Script Viewing the Results Introduction The Get Digits script can be used to capture digits from the customer's touchtone key-presses when they enter those digits on their phone. The to ...
  2. questionSetting up Record Edit options in the Record1 part of a script.
    Allow Editing: Check mark this option if you allow the person leaving a message to edit the message. The following explains how to set this up and what to record for the various wav files needed for this. Edit Msg: For example after the caller speaks his message, he will hear the following: "Pre ...
  3. questionUsing WaveMaker with ScriptMakerX
    This article describes how to use WaveMaker to record and edit audio files for your script in SpitFire X. See this article for details on how to use ScriptMaker to create different types of scripts. WaveMaker is a simple audio editing application that is tied into ScriptMaker and will open when ...
  4. questionUnderstanding the ScriptMaker templates.
    The following is an article detailing the different cards used in the ScriptMaker templates to create different types of scripts. The SpitFireX Manual describes specifically the Single Question Single Record script. However, this article is designed to go into more detail on the different script ...
  5. questionImmediate Transfer Script for SpitFire X Autodialer
    Table of Contents I. Introduction II. Creating the Script in ScriptMaker III. Agent Transfer Functions IV. Configuring Campaign for On-Board 3-way Calling and AM Sensitivity Introduction As a result of the FTC's changes to laws governing the use of Autodialers, you may want to create a scr ...
  6. questionSimple Statement Script
    Contents I. Intro/Creating the Script II. Dial-Answer (Answering Machine Message) III. Statement 1 (Live Person Message) IV. Saving Your Script Introduction The Simple Statement script can be used to play a basic message and then hang up the call. This is the best template to use when you ...
  7. questionSingle Question Single Record Script
    Table of Contents Intro Creating a new script. Dial/Answer (answering machine message). Statement 1 (live person intro). Question 1 (live person pitch and touch tones). Call Transfer in Question 1. Record 1 (customer leaves a message on Dialer). Saving Your Script (VERY IMPORTANT). Intro ...
  8. questionCreating an Inbound Nocalls Script
    Contents Intro Creating the Script I. & II. Dial-Answer and Statement of NoCall Policy III. Question to Add IV. GD-Voice Number V. Hangup-Add Setting Up an Inbound Campaign Intro With the new FTC regulations that took effect September 1st, 2009, one of the new requirements for t ...
  9. questionSingle Question Script
    Table of Contents Intro Creating a new script. Dial/Answer (answering machine message). Statement 1 (live person intro). Question 1 (live person pitch and touch tones). Call Transfer in Question 1. Saving Your Script (VERY IMPORTANT). Intro Creating a Single Question type of script in S ...