The dialer dials the number, the phone rings and is answered but there is silence
There are usually two reasons for this:
1. Make sure that when you answer the phone you say "Hello". This lets the dialer know a live person has answered.
2. The script you are using may not have a wav file in it or it may be in the wrong format. Open the script in Scriptmaker and make sure the wav file(s) is there. If it is, then open the file in Wavemaker (click on the cassette tape icon) and if the file is not in 8000 kHz, Mono, 16-bit, then it is in the wrong format. Click on the File/Edit From Menu and select the 8000 kHz, 16-bit format, mono. Then click the save icon.3. For PRI lines this should be 11,000 kHz, 8-bit, mono.
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Comment #1 (Posted by Bill Koch
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This helped me figure out my problem. This is very informative.
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Last Updated
21st of August, 2008
