There are a large number of messages the MSGS folder but almost all of them are blank or not actual messages.
The issue is with the script. Open the script in Scriptmaker and click on Question1. Click the Touch Tone Config button and then check Hang Up On Max Retry Exceeded.Without this checked, every time the dialer detects a voice (even if it is not a voice) it will go to the Record1 part of the script and record a message, even if no button was pressed by the customer. Also be aware that you will get a certain percentage of blank messages even when your script is set up properly. This will happen whenever someone presses the button on their phone but then decides not to leave a message and just hangs up.
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Last Updated
21st of August, 2008
