SpitFire Help Desk



Remote Agent Lines Counter

Number of lines required for Remote Agents for a 2:1 Dial Ratio

Formula : 4 * Number of  Agents

 

No of Agents

Outbound lines

Lines to call the agent

Agent's Phone line or Station line from PBX

Total

1

2

1

1

4

2

4

2

2

8

3

6

3

3

12

4

8

4

4

16

5

10

5

5

20

6

12

6

6

24

7

14

7

7

28

8

16

8

8

32

9

18

9

9

36

10

20

10

10

40

11

22

11

11

44

12

24

12

12

48

13

26

13

13

52

14

28

14

14

56

15

30

15

15

60



Related Articles

Attachments

No attachments were found.

Visitor Comments

No visitor comments posted. Post a comment

Post Comment for "Remote Agent Lines Counter"

To post a comment for this article, simply complete the form below. Fields marked with an asterisk are required.

   Name:
   Email:
* Comment:
* Enter the code below:

 

Article Details

Last Updated
28th of August, 2008

Would you like to...

Print this page  Print this page

Email this page  Email this page

Post a comment  Post a comment

 Subscribe me

Subscribe me  Add to favorites

Remove Highlighting Remove Highlighting

Edit this Article

Quick Edit

Export to PDF


User Opinions

No users have voted.

How would you rate this answer?




Thank you for rating this answer.

Continue