Internal error Source: Vmsi32
This error relates to a problem with the MSI card not starting before the SpitFireCampaign was started. This can lead to agents not being able to hear the customers
even though the data is popping up on their Agent software.
This happens when SpitFire is started immediately after a reboot of the Server, instead
of waiting for the Dialogic cards to start.
To fix this, close SpitFire, stop CTI32 and any related processes in Task Manager.
Then stop and restart the Dialogic cards with Configuration Manager.
Related Articles
- "Unable to load vmsi32 control"
- "Error Updating INI file" when opening Agent.
- Callback Feature
- Scrubbing Lists Against Each Other
- SpitFire Predictive Campaign Stats
Attachments
No attachments were found.Visitor Comments
No visitor comments posted. Post a commentPost Comment for "Internal error Source: Vmsi32"
To post a comment for this article, simply complete the form below. Fields marked with an asterisk are required.Article Details
Last Updated
3rd of September, 2008
